Managing business processes is a huge challenge in most organizations. Many business owners assume that it is a huge expense or that it is only worth it for massive processes. However, BPM is important no matter what size your business is.

BPM is a way of looking at and then controlling the processes that are present in an organization. It is an effective methodology to use in times of crisis to make certain that the processes are efficient and effective, as this will result in a better and more cost-efficient organization.

The term business process management covers how we study, identify,change, and monitor business processes to ensure they run smoothly and can be improved over time.